Privacy policy

Privacy Policy

Last updated: May 26, 2025

This Privacy Policy describes how Figure JP (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from figurejp.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from a variety of sources, depending on how you interact with us. This may include:

  • Contact details (name, address, phone number, email).
  • Order details (billing and shipping addresses, payment confirmation).
  • Account details (username, password, security details).
  • Customer support communications.

In addition, we may collect information automatically through cookies and similar technologies (including Google Analytics, Google Ads, Meta Pixel, TikTok Pixel, Pinterest Tag) for marketing, advertising, and analytics purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to power and improve our Site, provide analytics, enhance user experience, and deliver targeted advertising. This includes:

  • Google Analytics
  • Google Ads
  • Meta Pixel (Facebook/Instagram)
  • TikTok Pixel
  • Pinterest Tag
For more details about cookies used by Shopify, see: https://www.shopify.com/legal/cookies.

You can manage cookie preferences via your browser settings, but disabling cookies may affect Site functionality.

How We Share Your Information

We may share your personal information with:

  • Vendors and service providers (e.g., Shopify, payment processors, shipping partners).
  • Marketing and advertising partners (including for the above tracking technologies).
  • Legal authorities, if required by law.
  • Affiliates or successors in the event of a business transaction.
We do not sell or share sensitive personal information without your explicit consent.

International Data Transfers

We may transfer, store, and process your personal information outside your country of residence, including to Japan, where our company is based, and to other countries where our service providers operate.

Our company address (for legal and administrative purposes) is:
Figure JP, Shibuya 2-19-15, Miyamasuzaka Building 609, Shibuya-ku, Tokyo 150-0002, JAPAN

Please note that this is a corporate address and may differ from the fulfillment or shipping origin address.

If we transfer personal data out of Europe, we rely on recognized mechanisms such as the EU Standard Contractual Clauses.

Children’s Data

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access / know what personal data we hold about you.
  • Request correction or deletion.
  • Object to or restrict processing.
  • Withdraw consent (where applicable).
  • Port data to another provider.
  • Manage communication preferences.
  • File a complaint or appeal.
You can exercise these rights by contacting us at the details below. We may require verification of your identity.

Security and Retention

We implement reasonable security measures, but no system is perfectly secure. Please avoid sending sensitive information over insecure channels.

We retain personal data as long as necessary for the purposes outlined, including legal compliance, dispute resolution, and enforcing agreements.

Contact Us

For any questions or to exercise your privacy rights, contact us at:
Email: shota@jyanomellc.com
Address: Figure JP, Shibuya 2-19-15, Miyamasuzaka Building 609, Shibuya-ku, Tokyo 150-0002, JAPAN